Customer Service 101: Understanding the Basics and Providing Exceptional Service
On a scale of 1 to 10, how would you rate the efficacy of your customer service or support?
Do you feel like you’re hitting all the right notes when it comes to pleasing your client base? Do you ever feel like you’re doing things .. more..
3 July 2023 
Creating Customer Loyalty: The Role of Relationship Marketing
It is crucial to maintain current clients since finding new ones might cost up to 25 times more.
Turning Complaints into Opportunities: The Art of Handling Difficult Customers
The pursuit of providing exceptional customer experiences is a paramount objective for every contemporary enterprise.
When and How to Sell Your Business?
A company sale is a significant choice that needs careful thought and preparation. Depending on when you sell your business and how you go about it, it could have a significant influence on both your personal and professional lives. .. more..
How to Solve Your Major Problems and Obstacles on Your Own?
Even though it may be alluring to ask for assistance, mastering the ability to deal with problems on your own may boost your confidence, resilience, and self-reliance.
Emotional Intelligence and Leadership
The term Emotional Intelligence (EI) has become more well-known in recent years and for good reason.
Start a Business with Zero Budget
Establishing a business may be challenging, especially if your money is limited. It's simple to think that starting a firm requires a sizable quantity of funds.
The Neighborhood Musician and the Crystal Factory
In the world of business, the grass is often seen as greener on the other side of the fence. Aspiring entrepreneurs and business owners tend to look at successful leaders in other industries or countries and believe that they possess the .. more..
The Need for Governance
Governance has emerged as a critical component for organizations to achieve long-term success in the fast-paced business world of today. Businesses use the rules, laws, and foundations that govern how their operations work to .. more..
A Workshop on a What Makes a Director
In the world of business, one of the biggest challenges for businessmen is to choose the right person to lead their organization or company.
Family Businesses
Family businesses are an essential part of the global economy, contributing significantly to global GDP and job creation. However, running a family business can be challenging, especially when it comes to keeping personal feelings .. more..
Spotlight on Start-ups
Start-ups have grown in popularity in recent years, with many entrepreneurs looking to develop innovative solutions to solve existing problems or offer unique services using technology and the internet. However, the world of .. more..
